About the job
Responsible for supervising all aspects of site gatehouse and security operations including patrol and mobile patrol duties at our Client premises.
- Conduct & Supervise security gatehouse duties, controlling traffic and personnel entering and leaving site during normal work activities and in the event of emergency conditions.
- Point of Contact at Site for Client and Falck Team Leaders and Manager
- Carry out weighbridge duties including maintaining accurate records.
- Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.
- Opening of emergency access gates
- Closure of barriers and barrier gates
- Support AESC staff with roll calls in the event for fire/emergency
- Building evacuations (if requested)
- Facilitate Blue light services whilst they are on site
- Co-ordinate site access for blue light services
- Support the AESC Site Main Controller (SIC)
- Support the AESC Roll Call Co-ordinator (RCC)
- Monitor Alarm panels (fire) during incidents
- Act as “runners” during incidents
- Control of staff and contractors during ERT incidents
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Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.
· Assisting with rostering and arranging cover.
· Control of staff and contractors during normal operations
- Direct staff and/or visitors to specific areas and accompany them if required
- Monitor site turnstiles
- Report incidents when observed and participate in investigations (as required)
- Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site
- Control activities on the main car parking areas to ensure security and safety for users
- Control of vehicles and vehicular access during normal and abnormal operations.
- Carry out site inductions for visitors, starters, interviewees etc
- Support random drug & alcohol testing (as required)
- Conduct random/prescribed car searches (as required)
- Enforce site bans/barring for ex-employees/contractors (as required)
- Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
- Greeting, assisting, and directing members of the public visiting the premises of our clients.
- Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
- Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
- Update Sirte Procedures as and when required.
- Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions.
- Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.
About you
Skills/Qualifications
- Valid SIA Licence (Essential)
- Supervisory Experience (Desirable)
- Driving Licence and vehicle access. (Essential)
- Required to complete health surveillance.
- Required to go through BS7858 screening and vetting process.
- Fully Comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers for the vetting process.
- Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.
- Computer literate, with keyboard skills and experience of word processing, (Microsoft Word)
- Reliable with excellent time-management skills
- Available to travel to 2 cover other sites in the region if required.
- Security systems knowledge.
- Telephone/switchboard skills.
- First Aid Training would be an advantage.
- High degree of flexibility when required.
About us
What Falck Fire Services UK Can Offer You:
- Competitive hourly rate of £13.28
- 4 on 4 off rolling shift pattern (2 days,2 nights)
- Access to Westfield Health Cash Plan (Deductions from your payroll)
- Enrollment in the Government Auto-Enrolment Pension (after 3 months)
- Access to Free Employee Assistance Programme
- Generous Holiday Entitlement of 235.2hrs per holiday year (Jan-Dec)
- Possible Opportunities for Overtime (if available)
- Access to Falck Benefit Hub (Online Discount Site)
- Life Assurance Cover (After 6 months)
- Additional overtime is available across our Teesside Sites. The rates of pay for Security Officers are £11.90 per hour for Wilton and Billingham sites, and £12.34 per hour for the Weighbridge site. Overtime at Teesside is voluntary and non-contractual.
- The AESC site will remain your priority, and the team at AESC are expected to manage holiday and sickness cover amongst themselves.
Contact
Recruitment Process.
Please submit your CV to People.Culture@Falck.com and advise which role you are applying for.
If you are successful at stage 1 of the process, you will be required to attend a health surveillance medical (Date TBC). There will be limited flexibility with the interview dates.
The application deadline is 16 December 2025.
Falck Fire Services UK is an equal opportunities employer.
Careers with real life impact
Falck is an international organisation of diverse professions and we offer a range of opportunities with the aim of providing our employees with fulfilling work lives.
At Falck you build your career with a global provider of emergency response and healthcare services. You have the opportunity to develop, learn and advance across positions and markets. Behind the desk or on the road, your every action helps us to be there when people need us. That’s why a career at Falck impacts more lives than your own.
At Falck you will be working with professional colleagues who act with care at heart.
Here you have thousands of colleagues always ready to step in with help and support when you need it. We have different skills and personalities but we all act with care at heart. With empathy and professionalism, we care for people in need, for each other, our company and society.
We want to help people live safer and healthier lives and not just today, that’s why we are building a Falck for the future. A company where you have the support, training and equipment you need to do your job right and make a difference for communities around us. This applies whether you make split second decisions to save the lives of others or your work supports those who do.
Our colleagues are committed to care, we care about what we do, who we work for, who we provide our services to and the people we work with. Quality and ethics take priority in everything we do. We bring value to society and people in need, by being there when they need us.
Do you want a career with real life impact?